Data privacy policy

Responsible for the processing of your personal data on our website is the Hotel Moisl Gesellschaft m.b.H.
 You can find the data here

Data privacy

We take the protection of your personal data very seriously. We process your personal data in accordance with the statutory data protection regulations and this privacy policy.

The use of our website is generally possible without providing personal data. Insofar as personal data (for example, name, address or e-mail addresses) is collected on our pages, this is always done, as far as possible, on a voluntary basis.


Processor, recipient

We process your personal data with the support of processors who assist us in providing the services (e.g. web host, email newsletter delivery service).

These processors are obliged to strictly protect your personal data and are not allowed to process your personal data for any other purpose than the provision of our services.

Your personal data is only passed on to service providers typical for the economy, such as banks (in the case of transfers to you), tax advisors (if you appear in our accounting), shipping service providers (in the case of shipping to you), etc.


Contact form 

After sending the contact form, the personal data entered by you will be processed by the data protection controller for the purpose of processing your request based on your consent given by sending the form.

There is no legal or contractual obligation to provide the personal data. The only consequence of not providing it is that you do not submit your request and we cannot process it.

You have the right to revoke your consent at any time by written notification, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.



Cookies make websites more user-friendly and efficient for the user. A cookie is a small text file that is used to store information. When a website is visited, the website can place a cookie on the website visitor's computer. If the user visits the website again later, the website can read the data from the previously stored cookie and thus determine, for example, whether the user has visited the website before and which areas of the website the user was particularly interested in.

You can find more information about cookies here

Changing cookie settings

How the web browser handles cookies, which cookies are allowed or rejected, can be defined by the user in the web browser settings. Where exactly these settings are located depends on the web browser. Detailed information on this can be accessed via the help function of the respective web browser.

If the use of cookies is restricted, not all functions of this website may be fully usable.


Server Log File

This website processes the following personal data in a server log file for the purpose of monitoring the technical function and increasing the operational security of the web server based on the overriding legitimate interest of the controller (technical security measures): IP, directory protection user, date, time, accessed pages, logs, status code, data volume, referer, user agent, accessed host name.

The IP addresses are anonymized. The anonymized IP addresses are deleted after 60 days. Directory protection user information is anonymized after one day.

Error logs, which record erroneous page requests, are deleted after seven days. In addition to the error messages, these contain the accessing IP address and, depending on the error, the accessed website.


Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA ("Google") on the legal basis of overriding legitimate interest (analysis of website usage). For this purpose, we have concluded an order data processing agreement with Google.

When our website is called up, a connection to Google's servers is established via software and data is transmitted to Google's servers, some of which are located in the USA. Google Analytics also uses cookies to store information about the website user and to analyze the use of the website by website users.

This website uses the "IP anonymization" function. This means that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thus anonymized. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

According to Google, Google will use the collected data for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Detailed information on the handling of user data by Google Analytics can be found in the privacy policy of Google or of

Deactivating Google Analytics

You can generally prevent the collection of your user data on our website by setting "Do Not Track" in your web browser. Our website takes into account the "Do Not Track" signal that your web browser then sends to all websites.

You can generally prevent the collection of your user data by Google Analytics on all websites by downloading and installing the browser plugin available at the following link:

You can prevent the collection of your user data by Google Analytics only on this website by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to this website:



With the help of the Facebook pixel (or comparable functions, for the transmission of event data or contact information by means of interfaces in apps), it is possible for Facebook, on the one hand, to determine the visitors to our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those users on Facebook and within the services of partners cooperating with Facebook (so-called "Audience Network" ) who have also shown an interest in our online offer.

In addition to the processing of event data within the framework of the use of the Facebook pixel (or comparable functions, e.g. in apps), contact information (data identifying individual persons, such as names, e-mail addresses and telephone numbers) is also collected by Facebook within our online offer or transmitted to Facebook. The processing of contact information is used to create target groups (so-called "Custom Audiences") for a display of content and advertising information oriented to the presumed interests of the users. The collection or transmission and comparison with data available at Facebook is not carried out in plain text, but as so-called hash values.

  • Types of data processed: Usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses), event data (Facebook) ("event data" is data that may be transmitted, e.g. via Facebook Pixel (via apps or in other ways), by us to Facebook and relates to individuals or their actions; the data includes, e.g.. Information about visits to websites, interactions with content, functions, installations of apps, purchases of products, etc.; Event data is processed for the purpose of forming target groups for content and advertising information (Custom Audiences); Event data does not include the actual content (such as written comments), no login information and no contact information (i.e. no names, email addresses and phone numbers). Event data is deleted by Facebook after a maximum of two years, the target groups formed from it with the deletion of our Facebook account), contact information (Facebook) ("contact information" is data that (clearly) identifies data subjects, such as names, email addresses and phone numbers, which can be transmitted to Facebook, e.g. via Facebook pixel or upload for matching purposes for the purpose of forming Custom Audiences; After matching for the purpose of forming target groups, the contact information is deleted).
  • Data subjects: Users (e.g. website visitors, users of online services).
  • Purposes of processing: marketing, profiling with user-related information (creating user profiles), remarketing, conversion measurement (measuring the effectiveness of marketing measures), targeting, target grouping (determining target groups relevant for marketing purposes or other output of content).
  • Security measures: IP masking (pseudonymization of the IP address).
  • Legal basis: Consent (Art. 6 para. 1 p. 1 lit. a. DSGVO), Legitimate Interests (Art. 6 para. 1 p. 1 lit. f. DSGVO).
  • Possibility of objection (opt-out): We refer to the data protection notices of the respective providers and the objection options (so-called "opt-out") specified for the providers. If no explicit opt-out option has been specified, you have the option of switching off cookies in your browser settings. However, this may restrict functions of our online offer. We therefore recommend the following additional opt-out options, which are offered in summary for the respective areas: a) Europe: b) Canada: c) USA: d) Cross-territory:
Name   Intended use Expiration date
 _fbp    This cookie is used by Facebook to display advertising products. after 3 months
fr    This cookie is used to make Facebook Pixel work properly. after 3 months
 comment_author_email_50ae8267e2bdf1253ec1a5769f48e062   This cookie stores the user's email address if he/she has provided it on the website. after 12 months


Your rights

You have the right to information, correction, deletion and restriction of the processing of personal data.

Insofar as the legal basis for the processing of your personal data is your consent or a contract concluded with you, you also have the right to data portability.

You have the right to revoke any consent you may have given for the processing of your personal data. The lawfulness of the processing of the personal data until the revocation is not affected by the revocation.

You have the right to object to the processing of your personal data for the purpose of direct marketing. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing.

Furthermore, you have the right to lodge a complaint with the supervisory authority (Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna,